Wednesday, November 9, 2011
Does anyone use American Home Shield Warranty Service?
I have worked for them as a contractor for awhile for 2 different companies. Lets just say they royally suck. They rip off the contractor and homeowner. They lock us in at low rates and promise alot of work, then when you send them a bill they will send you what they feal the repair was worth and not what you sent them. Then you call to argue the bill and they give you a bunch of BS sales pitches about how they put you in front of the customers and then it is up to us to sell you our services seperate and convert you over to us for furture repairs. The big problem with that is they pay such a small amount that we don't have time to do discuss service agreements or anything else because we are already losing money after the first half hour. They also don't want to pay for travel time and then they send you calls that are 45mins away and don't pay an extra money for travel. When you call to complain they try for sympathy from you, and convince you are doing something wrong becaus eall their other contractors don't have any problems at all. I have had alot of experience with them and will NEVER EVER work for them again or tell anybody to use them. It is a sellers tactic to put the warranty on the home as a perk to buying as peace of mind for the buyer. They only charge a few hundred bucks for it and never even inspect them home and when a claim comes in in the first 30 days they say it is a pre-existing condition and is not covered, or their favorite is saying it was due to lack of servicing that caused they break down or improper installation and they will not pay. Thats my story from the contractors side. No surprise your not happy either. Sorry to hear and for the long answer but I feel your pain.
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